Privacy Policy

1. Introduction

QuantumMaxEnergy (“Company”, “we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or contact us.

By accessing or using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

• Full name
• Phone number
• Email address
• Business/company name
• Billing and shipping address
• Payment details (processed securely via third-party providers)

2.2 Technical Information

• IP address
• Browser type and version
• Device information
• Pages visited
• Time and date of access
• Referring website

2.3 Transaction Information

• Products purchased
• Warranty registrations
• Service requests
• Dealer enquiries

3. How We Use Your Information

We use your information to:

• Process orders and deliver products
• Provide customer support and warranty services
• Respond to enquiries
• Improve website functionality and user experience
• Send important updates regarding orders or services
• Comply with legal obligations
• Prevent fraud and ensure security

We do not sell or rent your personal information to third parties.

4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enhance user experience
• Analyze website traffic
• Store user preferences
• Improve marketing effectiveness

You may disable cookies through your browser settings; however, some features may not function properly.

5. Data Sharing & Disclosure

We may share your information with:

• Authorized dealers and service partners
• Logistics and delivery providers
• Payment processors
• IT and hosting providers
• Legal authorities when required by law

All third parties are required to maintain confidentiality and protect your information.

6. Data Security

QuantumMaxEnergy implements appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or theft
• Misuse
• Alteration or destruction

While we strive for maximum security, no system can guarantee 100% protection.

7. Data Retention

We retain personal data only as long as necessary to:

• Fulfill business and contractual obligations
• Provide warranty and after-sales support
• Comply with applicable laws and regulations

8. Your Rights

Depending on applicable laws, you may have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Request data portability (where applicable)

To exercise your rights, please contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage users to review their privacy policies.

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Changes to This Policy

QuantumMaxEnergy reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Last Updated” date.

12. Contact Information

If you have any questions regarding this Privacy Policy, please contact:

QuantumMaxEnergy
Head Office: Kamalbinayak, Bhaktapur, Nepal
Email: quantummax10@gmail.com

Phone: 9763491113